KNY Limo is dedicated to providing luxury transportation services. This Privacy Policy explains how we collect, store, and protect your personal information, as well as your rights regarding your data. We value your trust and are committed to maintaining the security of your personal information.
Types of Information Collected
We collect the following types of personal information:
- Personal Information: Name, phone number, email address, and billing details.
- Non-Personal Information: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent on the site).
Method of Information Collection
We collect personal information through various means, including:
- Direct Interaction: When you book services, contact us via forms, email, or phone.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website and analyze usage patterns.
- SMS Opt-In: If you choose to opt-in for SMS communications, we collect your phone number for the purpose of sending text messages related to your booking and service updates.
Consent for SMS Communication
By opting in to receive SMS communications, you provide your consent to receive text messages from KNY Limo. The information obtained through consent will not be shared with third parties or affiliates for marketing purposes. We will only use your phone number to send SMS notifications related to your booking or service updates.
Types of SMS Communications
If you have consented to receive text messages from KNY Limo, you may receive text messages related to:
- Booking confirmations
- Service reminders and updates
- Appointment status updates
- Promotional offers
Frequency of SMS Communications
You can expect to receive upto 10 message(s) per week/month, depending on the nature of your booking or service with us. We aim to limit communication to necessary updates, ensuring we don’t overwhelm you with excessive messages.
Fees
Message and data rates may apply. Standard text messaging rates from your carrier may be charged for each message sent or received.
Opt-In
To opt-in for SMS messaging, customers must fill out a form on our website or provide explicit consent via other methods (e.g., phone call or email). By doing so, you agree to receive SMS communications from KNY Limo related to your booking and service updates.
Opt-Out
You have the right to opt-out of receiving SMS communications at any time. Once you opt-in and initiate a conversation via text, we will always send an opt-out option in every SMS message you receive. To stop receiving text messages from KNY Limo, simply reply “STOP” to any message you receive, and no further communication will be sent to you via SMS.
Purpose of Data Collection
Your personal information is collected for the following purposes:
- To process your bookings and provide you with the services you request.
- To communicate with you about your bookings, service updates, and promotions.
- To improve the functionality and user experience of our website.
- To send SMS notifications, if you opt-in for text messages.
Data Security Measures
We take the security of your personal information seriously. Our website implements the latest security protocols to protect your data, including:
- Encryption: All sensitive data (e.g., payment information) is encrypted during transmission.
- Access Control: Only authorized personnel have access to your personal information.
- Secure Servers: Our website is hosted on secure servers to prevent unauthorized access.
Data Sharing
KNY Limo does not share, sell, or rent your personal information to third parties or affiliates for marketing purposes. Specifically, SMS opt-in or phone numbers for the purpose of SMS are not shared with third parties. We only share your information with third parties in the following cases:
- To process payments through trusted service providers.
- When required by law or regulation, or to protect the safety of our customers.
User Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of your personal information that we have on file.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You may opt-out of receiving SMS communications at any time by following the opt-out instructions provided in each text message.
To exercise these rights or to inquire further about your data, please contact us using the details provided below.
Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
KNY Limo
Phone: +1 (917) 285-6530
Email: info@knylimo.com
Website: knylimo.com
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.